top of page

Booking Policy

Welcome to the website of Excellent Stylist. We appreciate your interest in our services. This policy outlines our minimum call-out charge, which ensures the provision of high-quality service and covers our operational costs.

Minimum Call-Out Charge

Our minimum call-out charge is set at £45. This charge is essential to maintain the level of service excellence that we strive to deliver. It helps us offset the rising costs of fuel and operational expenses associated with running our business.

Reasons for the Minimum Threshold

The minimum call-out charge is implemented for two primary reasons:

​

  1. Rising Fuel Costs: As fuel prices continue to increase, it becomes necessary for us to establish a minimum charge that allows us to cover the expenses associated with travel and transportation. This ensures that our team can reach your location efficiently while maintaining competitive rates.
     

  2. Operational Expenses: Running our business incurs various operational costs, including maintaining a talented and professional team, investing in quality equipment and products, and ensuring seamless service delivery. The minimum call-out charge helps us cover these expenses, enabling us to provide exceptional service.

Adding Additional Services

If the service(s) you have booked with Excellent Stylist fall below the minimum call-out charge, we kindly request that you consider adding additional services to meet the threshold. This not only ensures that you receive the best value for your money but also helps us sustain our business operations while offering competitive rates.

Charge Application

In the event that the total value of the service(s) you have booked remains below £45, even after considering additional options, please be aware that we will still need to charge the minimum call-out fee. This ensures that Excellent Stylist can remain sustainable and continue to serve all our customers effectively.

​

We greatly appreciate your understanding and cooperation regarding this policy. Our utmost priority at Excellent Stylist is to provide you with exceptional service and ensure your complete satisfaction. If you have any questions or require further clarification, please do not hesitate to reach out to our customer service team.

Conclusion

Thank you for visiting our website and considering Excellent Stylist for your service needs. By acknowledging and abiding by our minimum call-out charge policy, you contribute to the continued excellence and sustainability of our business.

​

For any further information or assistance, please contact our customer service team.

HOW TO CONTACT US

If you have any questions or comments about our booking policy, please contact us by email at info@excellencestylist.co.uk.

bottom of page