COVID-19 – SAFETY GUIDELINES

Latest Update

 

The government has announced that all salons in England and Wales are open. 

 

We've collected some guidance on safety measures to keep you and your household safe at your next appointment, which you can find below. If you have any concerns, please call 0800 999 6162 to speak to us before your appointment.

Our client's health and safety and staff are essential to us. Please ensure you read this thoroughly before booking an appointment.


 

PREVENT


 

We are acting to prevent the spread of Covid-19.

  • We ask that any clients exhibiting symptoms associated with Covid-19 do not arrange an appointment until the recommended self-isolation time has passed and all symptoms have gone.

  • If you develop symptoms after arranging an appointment, please call us to re-arrange.

  • We require any stylists exhibiting symptoms associated with Covid-19 to stay at home for the recommended self-isolation as per the government guidelines.


     

PROTECT
 

We are taking steps to protect our clients and our staff​

  • We provide our stylists with PPE to wear through your appointment when necessary.

  • Stylists equipment will be sprayed with disinfecting spray in between each client.

  • We ask you to refrain from touching the retail products unless you purchase them. Please ask your stylist if you are unsure which products are suitable.
     


BEFORE OUR VISIT
 

  • When booking, remember you may require a different service from usual due to the extended time since your last hair appointment. Please book accordingly to ensure you have enough time booked with your stylist.

  • If before your appointment you start to develop any symptoms related to Covid-19, please call us to re-arrange your work so that we do not put our staff or other clients at risk.
     


AT YOUR APPOINTMENT

  • We will still greet you warmly but without the customary handshake.

  • We prefer to use a separate room during your treatment.

     

We thank you in advance for your patience and understanding.

Your Excellence Stylist Team!