Latest Update


The time is finally here. As of 15th August, all beauty treatments (yep, even “close-contact” ones) can reopen, which means all treatments are now open in England, Scotland, Wales and Northern Ireland. Rejoice. Sadly, in areas that are in local lockdown, close-contact face treatments remained closed (for now, at least). 


What classifies as close-contact?

  • Face waxing, sugaring or threading

  • Facial treatments

  • Advanced facial technical (electrical or mechanical)

  • Eyelash treatments

  • Make-up application

  • Dermarolling

  • Dermaplaning

  • Microblading

  • Electrolysis on the face

  • Eyebrow treatments

And that’s not all, spas are now open too. 

The government confirmed the reopening of indoor swimming pools and gyms, from 25th July. For now though, sauna, steam and thermal facilities remain closed. 


There will be safety measures in place, obviously, including increased cleaning schedules and social distancing. The number of people in the spa at any given time will be restricted, so it’s always best to pre-book. You might also have to pre-book time slots for specific facilities too. Just an FYI - treatment menus may have changed too. 

If you have an upcoming spa booking and have any questions or concerns, please get in touch. 


The health and safety of our clients and our staff is extremely important to us. Please ensure you read this fully prior to booking an appointment.



We are acting to prevent the spread of Covid-19

  • We ask that any clients exhibiting symptoms associated with Covid-19 do not arrange an appointment until the recommended self-isolation time has passed and all symptoms have gone.

  • If you develop symptoms after arranging an appointment, please call us to re-arrange.

  • We require any stylists who are exhibiting symptoms associated with Covid-19 to stay at home for the recommended self-isolation as per the government guidelines.



We are taking steps to protect our clients and our staff​

  • We are providing our stylists with PPE to wear through your appointment when necessary.

  • Stylists equipment will be sprayed with disinfecting spray in between each client.

  • We ask you to refrain from touching the retail products unless you are purchasing. Please ask your stylist if you are unsure which products are suitable.


  • When booking remember you may require a different service from usual due to the extended time since your last hair appointment. Please book accordingly to ensure you have enough time booked with your stylist.

  • If before your appointment you start to develop any symptoms related to Covid-19 please call us to re-arrange your appointment, so that we do not put our staff or other clients at risk.


  • We will still greet you warmly, but without the customary handshake.

  • We prefer to use a seperate room during your treatment.

  • Current government advice is that if you can, you should wear a face covering where you will be within 2 meters of another person.

We thank you in advance for your patience and understanding.

Your Excellence Stylist Team!



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Phone: 0800 999 6162

Opening hours:

Monday - Friday      8:00 - 21:00  

Saturday - Sunday   9:30 - 21:00

Please get in touch for bookings outside our usual business hours.


Interested in joining our team? We are hiring highly qualified beauticians and hairdresser across the country. If you have passion and fun in beauty then we want to hear from you. Get in touch now.

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Thinking of something special for your next event? What about surprising your special guests with a complimentary massage, facial or nail treatment? We offer bespoke packages to suit anyone's requirement. Please contact us to plan something special for your next event.

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